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* Prepare a service blueprint for the 100 Yen Sushi House operation.
CASE1: 100 YEN SUSHI HOUSE1. Prepare a service blueprint for the 100 Yen Sushi House operation.[pic]2. What features of the 100 Yen Sushi House service...
Copy of New Service Blueprint 100 Yen Sushi House
other services that could adopt the 100 Yen Sushi House service deliveryconcept. Answer:The 100 Yen Sushi house service deliveries can be adopted in other...
Therefore, we can see that the 100 Yen Sushi House operates productively and other services that could adopt the 100 Yen Sushi House service delivery concepts to save the labor cost.The main differentiating factor of 100 Yen Sushi House is its production-line approach to food preparation and service. Even the customers are included in the production line. The rate at which customers enter the restaurant, remove dishes from the food train, and leave the restaurant determines the flow of... 2. What features of the 100 Yen Sushi House service delivery system differentiate it from the competition, and what competitive advantages do they offer?Secondly, the owner of 100 Yen Sushi House usually has a super ordinate organizational purpose such as customer service, a contribution to society, or the wellbeing of the community. Furthermore, the organizational purpose is achieved through a long-term effort by all the members of the organization, who are considered ‘family.’Features: They have an ellipsoid shaped serving area in the middle of the room where inside three or four cooks were preparing sushi. They have a conveyor belt going around the ellipsoid service area like a train track when different plates of sushi. Each plate cost 100 yen. They don’t have a cash register, they cashier just counts how many plates the customer at and then multiplied it by 100 yen. Advantages: Well for starters the owners daily operation is based on a carefully analysis information. The owner has a complete summary of demand information about different types of sushi plates, and this he knows exactly how many of each type of sushi plate he should prepare and when. It’s a family owned restaurant that runs efficiently, all the workers are consider family and they focus strongly on customer service. The store uses the just in time inventory control system, they have an agreement with the fish vendors to deliver fresh fish several times a day so their products arrive just in time to be used for sushi making. The owners and workers are involved in the total operation from greeting the customer to serving what is ordered. The 100 Yen sushi house is based on simplicity and common sense rather than high technology.Executive Summary
This case shows us a service blueprint for the 100 Yen Sushi House operation, especially its service delivery system and the just-in-time system.From the case we know that the 100 Yen Sushi House is no ordinary sushi restaurant. It is the ultimate showcase of Japanese productivity. It uses a conveyor belt to deliver its service and offers each of its items at the same price, but varying the size of the item according to its cost. P